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- |title=How to add a column to the database using the Database Schema Editor|type=FAQ == How to add a column to the database using the Database Schema Editor ==3 KB (582 words) - 11:28, 23 August 2016
- |title=Migrating Supportworks Data from One Database Server to Another|type=FAQ == Migrating Supportworks Data from One Database Server to Another ==5 KB (874 words) - 14:41, 20 August 2015
- * [[How to Set Supportworks Database Table Permissions]] * [[Database Searches]]150 bytes (18 words) - 16:34, 2 February 2018
- ===Question: What is Database Searches used for?=== ...ase Searches is another way of searching information that is stored in the database end, for example,2 KB (315 words) - 17:21, 8 November 2017
- {{DISPLAYTITLE:Database}} * [[How to Identify the Database that Holds a Specific Table]]1 KB (173 words) - 11:58, 26 January 2018
- | title=Creating New Database Entity Views Database Entity Views on the Supportworks client provide another means of searching3 KB (559 words) - 11:14, 12 February 2018
- The SwSQL database is based on MySQL and uses the MyISAM engine. MySQL uses three files (*.frm The types of application that will lock the database files are typically either Anti Virus, Backup or the Windows Shadow Copy Se1 KB (181 words) - 11:48, 16 June 2015
- *[[Causes of Database table corruption]]76 bytes (10 words) - 12:38, 10 July 2015
- | title=Creating New Database Entity Views Database Entity Views on the Supportworks client provide another means of searching3 KB (559 words) - 11:14, 12 February 2018
- | title=Database Entity Views Database entity views on the Supportworks client provide another means of searching2 KB (335 words) - 15:46, 22 January 2018
- |title=The Root Causes of Database Table Corruption The SwSQL database is based on MySQL and uses the MyISAM engine. MySQL uses three files (*.frm1 KB (227 words) - 15:42, 19 January 2018
- |title=How to remove ticket data from the database ...a data dictionary and associating this call to that data dictionary in the database and ensuring that no one else has access to that call or you could delete o3 KB (439 words) - 12:57, 16 February 2018
- |title=Migrating Supportworks Data from One Database Server to Another == Migrating Supportworks Data from One Database Server to Another ==6 KB (945 words) - 08:56, 10 April 2015
- == FAQ: How to Set Supportworks Database Table Permissions == ...he analyst has the necessary rights to view the data on the form. If a new database table has been created, either through an upgrade or customisation, it will1 KB (221 words) - 09:21, 10 April 2015
- |title=How to Modify a Database Column in Supportworks|type=FAQ == How to Modify a Database Column in Supportworks ==699 bytes (100 words) - 14:20, 19 May 2015
- |title=How to Identify the Database that Holds a Specific Table == How to Identify the Database that Holds a Specific Table ==2 KB (418 words) - 09:19, 10 April 2015
- |title=Unable to connect to target database: Call to SQLError Failed ...set a username and password for their database connection. When using the Database Schema Editor without specifying the DSN connection details you might get t1 KB (169 words) - 12:58, 26 January 2018
- |title=Migrating Supportworks Data from One Database Server to Another|type=FAQ == Migrating Supportworks Data from One Database Server to Another ==5 KB (842 words) - 16:57, 5 May 2015
Page text matches
- |title=How to Modify a Database Column in Supportworks|type=FAQ == How to Modify a Database Column in Supportworks ==699 bytes (100 words) - 14:20, 19 May 2015
- * [[How to Set Supportworks Database Table Permissions]] * [[Database Searches]]150 bytes (18 words) - 16:34, 2 February 2018
- {{DISPLAYTITLE:Database}} * [[How to Identify the Database that Holds a Specific Table]]1 KB (173 words) - 11:58, 26 January 2018
- ===Question: What is Database Searches used for?=== ...ase Searches is another way of searching information that is stored in the database end, for example,2 KB (315 words) - 17:21, 8 November 2017
- |title=Unable to connect to target database: Call to SQLError Failed ...set a username and password for their database connection. When using the Database Schema Editor without specifying the DSN connection details you might get t1 KB (169 words) - 12:58, 26 January 2018
- ...the first thing you will need is an ODBC connection to the new application database. 1...Set up a blank database inside Microsoft SQL Server.2 KB (325 words) - 13:54, 26 January 2018
- ...ur DBA and request that they perform the below instructions on your chosen database.414 bytes (61 words) - 11:23, 16 June 2015
- |title=How to add a column to the database using the Database Schema Editor|type=FAQ == How to add a column to the database using the Database Schema Editor ==3 KB (582 words) - 11:28, 23 August 2016
- ===Database=== * [[How to Identify the Database that Holds a Specific Table]]2 KB (320 words) - 07:34, 31 May 2023
- |title=How to Identify the Database that Holds a Specific Table == How to Identify the Database that Holds a Specific Table ==2 KB (418 words) - 09:19, 10 April 2015
- *[[Causes of Database table corruption]]76 bytes (10 words) - 12:38, 10 July 2015
- ...h Data Dictionary is being used by which Analysts you can check either the Database or you can run the System Diagnostics and they will tell you which analysts '''1. DATABASE SEARCH'''1 KB (223 words) - 10:46, 21 June 2018
- In accordance with good working practice, it is advisable to backup your database files before commencing any operation that will change live data. Start ... Programs Hornbill Core Services.... Database Schema Editor3 KB (456 words) - 15:59, 28 June 2018
- *[[The My SQL Database]]89 bytes (11 words) - 15:39, 5 August 2015
- *[[The My SQL Database]]47 bytes (7 words) - 12:38, 10 July 2015
- == FAQ: How to Set Supportworks Database Table Permissions == ...he analyst has the necessary rights to view the data on the form. If a new database table has been created, either through an upgrade or customisation, it will1 KB (221 words) - 09:21, 10 April 2015
- ...s. The first of these provides all (or at least some) of the essential SQL-database facilities that Supportworks use. The second provides the HTTP (Web) facili ...l utility programs that between them allow you to change and replicate the database schema initially built during the Supportworks installation.2 KB (302 words) - 16:23, 17 July 2015
- ...ue the following steps should be completed on the Supportworks Application database:<br\> # Enter the following via your preferred database query tool:791 bytes (118 words) - 16:13, 20 July 2015
- | title=Database Entity Views Database entity views on the Supportworks client provide another means of searching2 KB (335 words) - 15:46, 22 January 2018
- * [[Database | Database]]420 bytes (40 words) - 12:58, 10 July 2015
- By default the SwSQL database server configures the drive where all databases are stored to be on the sam ...h the steps required to change the path where the SwSQL server will locate database and how to move the databases to configured location2 KB (316 words) - 13:09, 12 December 2016
- # Ensure that your database files are backed up, and that all Supportworks clients are logged off for ...> Programs > Hornbill Core Services > Database Schema Editor to launch the Database Schema Editor.3 KB (469 words) - 08:52, 10 April 2015
- |title=Migrating Supportworks Data from One Database Server to Another == Migrating Supportworks Data from One Database Server to Another ==6 KB (945 words) - 08:56, 10 April 2015
- |title=Migrating Supportworks Data from One Database Server to Another|type=FAQ == Migrating Supportworks Data from One Database Server to Another ==5 KB (842 words) - 16:57, 5 May 2015
- ...control the dashboards will be on the security profiles under manage cache database, there you may select which rights your analysts should have . ...e security profile> scroll to the bottom on the rights list > expand cache database management rights > expand the h_dashboard tables and amend the rights as d849 bytes (127 words) - 15:11, 21 June 2018
- ...to go into your MsSQL database and run the below query on the Supportworks database:825 bytes (127 words) - 13:43, 21 September 2021
- |title=Migrating Supportworks Data from One Database Server to Another|type=FAQ == Migrating Supportworks Data from One Database Server to Another ==5 KB (874 words) - 14:41, 20 August 2015
- 4...Make a copy of the Corrupt Database files. 7...Enter the following replacing DATABASE and TABLENAME with the appropriate values.1 KB (205 words) - 09:49, 31 August 2018
- 4...Make a copy of the Corrupt Database files. 7...Enter the following replacing DATABASE and TABLENAME with the appropriate values.1 KB (205 words) - 09:48, 31 August 2018
- 2. Now take a backup of the table found in \Hornbill\Mariadb\swdata database called citype_genhdw_stage. ...your Database administrator if you are not using the standard Supportworks database.2 KB (253 words) - 15:48, 16 February 2018
- 4...Make a copy of the Corrupt Database files, ie. .MYI, .MYD and .frm files belonging to that table. 7...Enter the following replacing DATABASE and TABLENAME with the appropriate values.1 KB (210 words) - 09:34, 31 August 2018
- |title=The Root Causes of Database Table Corruption The SwSQL database is based on MySQL and uses the MyISAM engine. MySQL uses three files (*.frm1 KB (227 words) - 15:42, 19 January 2018
- | title=Creating New Database Entity Views Database Entity Views on the Supportworks client provide another means of searching3 KB (559 words) - 11:14, 12 February 2018
- | title=Creating New Database Entity Views Database Entity Views on the Supportworks client provide another means of searching3 KB (559 words) - 11:14, 12 February 2018
- ...elow compares the amount of space various quantities of specific types of database content stored by Supportworks will occupy in SwSQL and MS SQL, respectiv | width="50%" scope="col" | '''Database Content'''2 KB (300 words) - 08:58, 16 July 2015
- * 1. Go to "Database Searches" ...es, then this will just show you the first 100. To show everything, on the database search, if you scroll down, you have a limit search results to:, you will s954 bytes (173 words) - 14:32, 20 June 2018
- The SwSQL database is based on MySQL and uses the MyISAM engine. MySQL uses three files (*.frm The types of application that will lock the database files are typically either Anti Virus, Backup or the Windows Shadow Copy Se1 KB (181 words) - 11:48, 16 June 2015
- ...e Core Services that come with Supportworks ESP and is used as an embedded database. We pre-configure Supportworks ESP to use this embedded database for the application data3 KB (507 words) - 12:40, 6 April 2018
- ...e Core Services that come with Supportworks ESP and is used as an embedded database. We pre-configure Supportworks ESP to use this embedded database for the application data4 KB (523 words) - 14:25, 21 March 2019
- ...or scripts (if any), as well as by some Custom HTML reports, for their own database connections. For the purposes of this document, it is assumed that both the application database and the system databases are accessed using the one account (whether direct6 KB (884 words) - 13:13, 11 August 2015
- ...ervices > Interactive SQL''') (Or a Query tool of choice if you're using a database other than that provided by Supportworks) #: '''Application Database'''4 KB (614 words) - 11:40, 26 September 2018
- Firstly, make sure the DSN details in the BPM utility and the Database tab of the server configuration utility match.510 bytes (81 words) - 12:49, 21 June 2018
- * [[Migrating Supportworks Data from One Database Server to Another]] | ([http://forums.hornbill.com/index.php?showtopic=15 F626 bytes (76 words) - 13:47, 18 September 2015
- ...need 20TB+ of disk space. To obtain an idea of typical disk usage by the database, see the FAQ entitled ''Size Comparison of SwSQL with MS SQL''. ...what you are doing with the system - particularly in relation to how much database searching and reporting is done simultaneously.3 KB (556 words) - 15:48, 16 February 2018
- Please follow the relevant section based on the database type for SwData. The instructions will remove calls which were closed over ...f your choice; the second set should be run against the Supportworks cache database using Interactive SQL:5 KB (782 words) - 13:19, 21 June 2018
- ...hen obtain the underlying numerical value of this set of options from the database (via SQL) and finally apply this value to all customer records (again via ...that your database is SwSQL. For other databases, you should contact your Database Administrator to see what query tools are available.3 KB (417 words) - 13:52, 20 August 2015
- ...of which involves basic preparatory actions on the Supportworks server and database. ...Web server to the cache database, ''sw_systemdb'', and to the application database if that is also on SwSQL. To grant such access (and to create the account8 KB (1,123 words) - 08:46, 10 April 2015
- You will probably need to modify these directly at the database level. The following SQL statement should disassociate any issues from the ...n at the end of each statement. If you are running MS SQL as your primary database however the first update statement2 KB (300 words) - 13:40, 19 June 2018
- You will probably need to modify these directly at the database level. The following SQL statement should disassociate any issues from the ...n at the end of each statement. If you are running MS SQL as your primary database, the first update statement2 KB (310 words) - 14:51, 3 July 2018
- ...ministration > Manage Security Profiles > System Priviledges > Application Database Management Rights. From there you can restrict the permissions by unticking635 bytes (90 words) - 13:58, 22 January 2018