How to enable WebClient logging

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Status: Published
Version: 1.1
Authors: Hornbill Support
Applies to: All Versions of Supportworks


1..Go to:

 http://<servername>/sw/webclient/diagnose.php and forward the Diagnostic Report. 

2.. In order to turn on logging for the webclient, the file <drive:>\Program Files\Hornbill\Supportworks Server\html\webclient\php\_wcconfig.php, will need to be edited. The follow entries will require the parameter false be set to true.

define("_LOG_WC_SQL_ACTIVITY",false);