Controlling the Maximum Number of Records Processed by a VPME Query Node

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Status: Published
Version: 1.0
Authors: Hornbill Support
Applies to: Supportworks ITSM 4.x

This setting determines how many records can be processed in each VPME Query node. On a clean install, this number is set to 5000; On upgrades the number is set to 0, which provides the same functionality as in previous releases of Supportworks. You can change this number by editing the SwServerService.xml file, changing the value as shown below as appropriate:

    <VPMEQueryMaxRecords value="5000"/>