APPS:BPM export/import xml files are blank

Firstly, make sure the DSN details in the BPM utility and the Database tab of the server configuration utility match.

If they do match and this issue persists, try:

In the file:

<Supportworks Server>\html\clisupp\_bpmutil\<dd_name>\php\helpers\helpers.php

Replace:

$get_table_columns="DESC ".$table;

with:

$get_table_columns="DESC " . $table . ";";

Once the above changes have been made the problem should be corrected. There should be no need to restart any services after carrying out the above.