Supportworks Wiki

Combined Release Notification   We are pleased to announce the General Availability of a number of products within the Supportworks suite. The combination of these products provides a more secure platform and enables easier upgrade routes for individual third-party components. This simplifies the option to remain on latest release versions; hence benefitting from ongoing defect fixes as well as planned features such as the updated SelfService. Click here for more information
Where to Start? Using the Wiki Support Glossary of Terms Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.	Applications What is an Application Quick Questions Frequently Asked Questions Use these links to learn about applications available on Supportworks.
Enterprise Server Platform What is Supportworks Quick Questions Frequently Asked Questions Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.	Core Services What is Core Services Quick Questions Frequently Asked Questions Video Tutorials Use these links to understand and administrate the Web and Database Services

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