Dashboard Rights
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Status: | Published |
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Version: | 1.1 |
Authors: | Hornbill Support |
Applies to: | Supportworks 7.6.2 and above |
The rights to control the dashboards will be on the security profiles under manage cache database, there you may select which rights your analysts should have . In order to manage security profiles please go to :
Administration menu > manages security profiles > double-click on the security profile> scroll to the bottom on the rights list > expand cache database management rights > expand the h_dashboard tables and amend the rights as desired.
Please note that if you have just one security profile then you will need to create a separate one which you will be assigning to the analysts which you would like to be able to amend the Dashboards.