CORE:Frequently Asked Questions

Database

• Size Comparison of SwSQL with MS SQL
• How to Repair a Corrupt Index File | (Forum thread)
• Increasing the Maximum Size of the Analyst E-Mail Address Field | (Forum thread)
• Adding Extra Filter Columns to the Call-Index Table
• How to Run a Batch Update of All Customer Records for Web Access | (Forum thread)
• Changing the SwSQL Account Password | (Forum thread)
• How to Identify the Database that Holds a Specific Table
• How to Set Supportworks Database Table Permissions
• How to repair all system tables (sw_systemdb)| wiki

Security

• Apache Web Server Hardening
• Setting Up Single Sign-On for the Web Client
• Setting Up Single Sign-On for SelfService
• Configuring SSL and Using Your Own Certificate/Key on the Web Server