Frequently Asked Questions

• • • General Usage***

• Content Issues when Logging or Updating a Call from E-Mail
• Pinning Shortcuts to the Taskbar in Windows 7

Installation
Networking and Connectivity
Customisation
Licensing
Database
Backup and Migration
Security
Diagnostic Facilities
Email
Scheduler
Web Client
Dashboard
Knowledgebase
Selfservice
Regional Settings
Customer Surveys
Support Diagnostics and Logging
Server Start Up
Other