User contributions for Deenc

12 December 2019

• 14:2114:21, 12 December 2019 diff hist +4‎ Hardening Your Servers against Attack ‎ →‎Removal of SwAdminService current

7 August 2018

• 13:3913:39, 7 August 2018 diff hist +1‎ Defining Predecessor Tasks ‎No edit summary current

4 July 2018

• 16:2816:28, 4 July 2018 diff hist −8,941‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎ Blanked the page current

3 July 2018

• 16:3616:36, 3 July 2018 diff hist +1‎ Creating a Selfservice Wizard ‎No edit summary current
• 16:3616:36, 3 July 2018 diff hist 0‎ Creating a Selfservice Wizard ‎No edit summary
• 16:3416:34, 3 July 2018 diff hist 0‎ Creating a Selfservice Wizard ‎No edit summary
• 16:3416:34, 3 July 2018 diff hist +753‎ N Creating a Selfservice Wizard ‎ Created page with "Self service wizards can be created for incidents and service requests.The service data form which you complete against the service determines if you can raise an incident or ..."
• 16:3316:33, 3 July 2018 diff hist 0‎ N File:Wizard.JPG ‎No edit summary current
• 16:3216:32, 3 July 2018 diff hist −4‎ APPS:Frequently Asked Questions ‎ →‎Self Service
• 16:3116:31, 3 July 2018 diff hist +51‎ APPS:Frequently Asked Questions ‎ →‎Self Service
• 16:2616:26, 3 July 2018 diff hist −179‎ Managing Named Licenses ‎No edit summary current
• 16:2516:25, 3 July 2018 diff hist −33‎ Managing Named Licenses ‎No edit summary
• 16:2516:25, 3 July 2018 diff hist −1‎ Managing Named Licenses ‎No edit summary
• 16:1816:18, 3 July 2018 diff hist +674‎ N Exporting Global Address List Data ‎ Created page with "You may find that you have a need to export the Global Address List data from Supportworks. This information is stored in the sw_messagestore database in the table system_gal..." current
• 16:1716:17, 3 July 2018 diff hist +41‎ ESP:Frequently Asked Questions ‎ →‎Database
• 16:1416:14, 3 July 2018 diff hist +14‎ Analyst Security & Permissions ‎No edit summary current
• 16:1316:13, 3 July 2018 diff hist +1‎ Analyst Security & Permissions ‎No edit summary
• 16:1316:13, 3 July 2018 diff hist +2,199‎ N Analyst Security & Permissions ‎ Created page with "In the Supportworks client under the Analyst Properties there is an Application Rights tab and a System Privileges tab, the tabs may seem to have similar functions however the..."
• 16:1116:11, 3 July 2018 diff hist +8‎ ESP:Frequently Asked Questions ‎ →‎Security
• 16:1116:11, 3 July 2018 diff hist +29‎ ESP:Frequently Asked Questions ‎ →‎Security
• 16:0516:05, 3 July 2018 diff hist +993‎ N Importing Call Profiles ‎ Created page with "The procedure for importing a set of problem/request profiles or a set of resolution profiles is as follows: 1..With the Data Import Manager running, select the Other Import..." current
• 16:0416:04, 3 July 2018 diff hist +30‎ ESP:Frequently Asked Questions ‎ →‎Database
• 14:5714:57, 3 July 2018 diff hist +1‎ Copying Email Templates Between Shared Mailboxes ‎No edit summary current
• 14:5614:56, 3 July 2018 diff hist −3‎ Copying Email Templates Between Shared Mailboxes ‎No edit summary
• 14:5614:56, 3 July 2018 diff hist +125‎ Copying Email Templates Between Shared Mailboxes ‎No edit summary
• 14:5514:55, 3 July 2018 diff hist +11‎ Copying Email Templates Between Shared Mailboxes ‎No edit summary
• 13:3613:36, 3 July 2018 diff hist 0‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary
• 13:3513:35, 3 July 2018 diff hist +74‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary
• 13:3313:33, 3 July 2018 diff hist +20‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary
• 11:0111:01, 3 July 2018 diff hist +1‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary
• 11:0011:00, 3 July 2018 diff hist +18‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary

2 July 2018

• 16:0216:02, 2 July 2018 diff hist +108‎ Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎No edit summary
• 16:0016:00, 2 July 2018 diff hist +8,720‎ N Trouble Shooting SupportWorks email when connecting to Exchange\Office 365 ‎ Created page with "The SwInternetMC runs every 5 minutes by default on the SupportWorks server to process inbound and outbound email. The following are methods that can be used to identify and r..."
• 15:5515:55, 2 July 2018 diff hist +80‎ ESP:Frequently Asked Questions ‎No edit summary
• 15:4915:49, 2 July 2018 diff hist +6‎ Commands for Generating Text Messages on the Information Bar ‎No edit summary current
• 15:4915:49, 2 July 2018 diff hist −261‎ Commands for Generating Text Messages on the Information Bar ‎No edit summary
• 15:4915:49, 2 July 2018 diff hist 0‎ N File:Colour.jpg ‎No edit summary current
• 15:4715:47, 2 July 2018 diff hist −125‎ Commands for Generating Text Messages on the Information Bar ‎No edit summary
• 15:4715:47, 2 July 2018 diff hist 0‎ N File:Icon.jpg ‎No edit summary current
• 15:4515:45, 2 July 2018 diff hist +11‎ Commands for Generating Text Messages on the Information Bar ‎No edit summary
• 15:4415:44, 2 July 2018 diff hist +1,647‎ N Commands for Generating Text Messages on the Information Bar ‎ Created page with "Textual notifications can be displayed by command from a customer record on the information bar that stretches along the bottom of the Log Call form. Such a notification consi..."
• 15:4415:44, 2 July 2018 diff hist 0‎ N File:Messagebar.jpg ‎No edit summary current
• 15:4215:42, 2 July 2018 diff hist +67‎ ESP:Frequently Asked Questions ‎No edit summary
• 15:3815:38, 2 July 2018 diff hist −1,707‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary current
• 15:3715:37, 2 July 2018 diff hist +11‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary
• 15:3715:37, 2 July 2018 diff hist +20‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary
• 15:3515:35, 2 July 2018 diff hist −3‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary
• 15:3515:35, 2 July 2018 diff hist +2‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary
• 15:3515:35, 2 July 2018 diff hist +16‎ Pop-up Messages in the SupportWorks Helpdesk Client ‎No edit summary
• 15:3415:34, 2 July 2018 diff hist 0‎ N File:Popup.jpg ‎No edit summary current