How to enable PHP Logging: Difference between revisions

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(Created page with "1..On the menu bar open Help > About Supportworks 2..Click on the logging tab and Ensure all the boxes are ticked, 3..Click ‘Initialise’ to specify a destination path (u...")
 
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1..On the menu bar open Help > About Supportworks  
'''Applicable To:All Versions of Supportworks'''
2..Click on the logging tab and Ensure all the boxes are ticked,
 
3..Click ‘Initialise’ to specify a destination path (usually C:\Documents and Settings\username\Application Data\Hornbill\Supportworks Client\swcli7_debug.log)
For debugging purposes, there maybe times when php logging is useful. Please see instructions below on how to enable them:  
 
 
# Open <installPath>\Hornbill\Core Services\SwHttpServer\bin\php.ini
# Uncomment: error_reporting = E_ALL & ~E_NOTICE  (Remove the leading semi-colon)
# Change: error_reporting =  Off to error_reporting =  On
# Change: display_errors = On to display_errors = Off
# Change: log_errors = Off to log_errors = On
# Change: ;error_log = filename to: error_log = "<installPath>\Hornbill\Supportworks Server\log\phperror.log" ..Note: the quotes around the file path are required!!!)
# Restart the SwHttpServer service

Latest revision as of 17:53, 16 February 2018

Applicable To:All Versions of Supportworks

For debugging purposes, there maybe times when php logging is useful. Please see instructions below on how to enable them:


  1. Open <installPath>\Hornbill\Core Services\SwHttpServer\bin\php.ini
  2. Uncomment: error_reporting = E_ALL & ~E_NOTICE (Remove the leading semi-colon)
  3. Change: error_reporting = Off to error_reporting = On
  4. Change: display_errors = On to display_errors = Off
  5. Change: log_errors = Off to log_errors = On
  6. Change: ;error_log = filename to: error_log = "<installPath>\Hornbill\Supportworks Server\log\phperror.log" ..Note: the quotes around the file path are required!!!)
  7. Restart the SwHttpServer service