Difference between revisions of "Unable to start SwHTTPServer following an upgrade to Supportworks 7.6.2"
(Created page with "In order to be able to run the SwHttpServer service (specifically, its php4apache2 module), the Microsoft Windows run-time "side-by-side" executable MSVCR80.dll is required. ...") |
|||
| Line 1: | Line 1: | ||
In order to be able to run the SwHttpServer service (specifically, its php4apache2 module), the Microsoft Windows run-time "side-by-side" executable MSVCR80.dll is required. | In order to be able to run the SwHttpServer service (specifically, its php4apache2 module), the Microsoft Windows run-time "side-by-side" executable MSVCR80.dll is required. | ||
| + | |||
Therefore install the dll file Microsoft Visual C++ 2008 Redistributable Package (x86) from | Therefore install the dll file Microsoft Visual C++ 2008 Redistributable Package (x86) from | ||
| + | |||
https://www.microsoft.com/en-gb/download/confirmation.aspx?id=29 | https://www.microsoft.com/en-gb/download/confirmation.aspx?id=29 | ||
| + | |||
After carrying out the above the SwHTTPserver service should start up. However if when accessing http://localhost to ensure the installation was successful you encounter a page where the php code is showing this indicates that the php4apache2 is not being accessed correctly. The server is a 32-bit server as opposed to a 64-bit server. You will then need to install Core Services 3.1.2. | After carrying out the above the SwHTTPserver service should start up. However if when accessing http://localhost to ensure the installation was successful you encounter a page where the php code is showing this indicates that the php4apache2 is not being accessed correctly. The server is a 32-bit server as opposed to a 64-bit server. You will then need to install Core Services 3.1.2. | ||
| + | |||
The last step would be the installation of Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the SwHTTPserver service should start without issues and http://localhost will display correctly. | The last step would be the installation of Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the SwHTTPserver service should start without issues and http://localhost will display correctly. | ||
Latest revision as of 15:29, 19 June 2018
In order to be able to run the SwHttpServer service (specifically, its php4apache2 module), the Microsoft Windows run-time "side-by-side" executable MSVCR80.dll is required.
Therefore install the dll file Microsoft Visual C++ 2008 Redistributable Package (x86) from
https://www.microsoft.com/en-gb/download/confirmation.aspx?id=29
After carrying out the above the SwHTTPserver service should start up. However if when accessing http://localhost to ensure the installation was successful you encounter a page where the php code is showing this indicates that the php4apache2 is not being accessed correctly. The server is a 32-bit server as opposed to a 64-bit server. You will then need to install Core Services 3.1.2.
The last step would be the installation of Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the SwHTTPserver service should start without issues and http://localhost will display correctly.