Difference between revisions of "TELNET Test POP3/IMAP4 connections"
(Created page with "To test a connection for either POP3 or IMAP4 you can TELNET to perform these tests: '''POP3:''' The first set of instructions establishes whether you have (and therefore ...") |
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| − | + | If for any reason the POP3/IMAP4 connection fails to authenticate, you can test a connection for either POP3 or IMAP4 via TELNET: | |
| − | '''POP3:''' | + | |
| + | '''POP3 TEST:''' | ||
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* 2..Enter the following to verify that you have POP3 access: | * 2..Enter the following to verify that you have POP3 access: | ||
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TELNET <mail server> 110 | TELNET <mail server> 110 | ||
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You should now be presented with a banner informing you that you have connected to the mail server. | You should now be presented with a banner informing you that you have connected to the mail server. | ||
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* 3..If the above is successful, enter the following in the case of POP3: | * 3..If the above is successful, enter the following in the case of POP3: | ||
| + | * USER <username> | ||
| + | * PASS <password> | ||
| + | * LIST | ||
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where <username> is the login ID for the relevant account on the mail server, and <password> is the required password. | where <username> is the login ID for the relevant account on the mail server, and <password> is the required password. | ||
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If you can now see a list (POP3) or the number (IMAP4) of valid email messages within the account's Inbox (assuming such messages have been received), this proves that you have access to either a POP3 or IMAP4 service account. You should now disconnect from the mail server (QUIT or 3 LOGOUT, as appropriate) and close the command prompt window. | If you can now see a list (POP3) or the number (IMAP4) of valid email messages within the account's Inbox (assuming such messages have been received), this proves that you have access to either a POP3 or IMAP4 service account. You should now disconnect from the mail server (QUIT or 3 LOGOUT, as appropriate) and close the command prompt window. | ||
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| + | '''If unsuccessful, the mail/exchange administrator would need to be consulted to make the necessary changes to the Exchange server or provide alternative authentication details.''' | ||
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| + | '''IMAP4 TEST:''' | ||
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| + | * 1..On the Supportworks server, run a Windows command prompt. | ||
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| + | * 2..Enter the following to verify that you have IMAP4 access: | ||
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| + | TELNET <mail server> 143 | ||
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| + | |||
| + | You should now be presented with a banner informing you that you have connected to the mail server. | ||
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| + | * 3..If the above is successful, enter the following: | ||
| + | * LOGIN <username> <password> | ||
| + | * SELECT INBOX | ||
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| + | |||
| + | where <username> is the login ID for the relevant account on the mail server, and <password> is the required password. | ||
| + | |||
| + | |||
| + | If you can now see a list of valid email messages within the account's Inbox (assuming such messages have been received), this proves that you have access to either a IMAP4 service account. You should now disconnect from the mail server (QUIT or LOGOUT, as appropriate) and close the command prompt window. | ||
| + | |||
| + | |||
| + | '''If unsuccessful, the mail/exchange administrator would need to be consulted to make the necessary changes to the Exchange server or provide alternative authentication details.''' | ||
Latest revision as of 07:50, 5 July 2018
If for any reason the POP3/IMAP4 connection fails to authenticate, you can test a connection for either POP3 or IMAP4 via TELNET:
POP3 TEST:
The first set of instructions establishes whether you have (and therefore Supportworks will have) access to an account on an Internet mail server:
- 1..On the Supportworks server, run a Windows command prompt.
- 2..Enter the following to verify that you have POP3 access:
TELNET <mail server> 110
You should now be presented with a banner informing you that you have connected to the mail server.
- 3..If the above is successful, enter the following in the case of POP3:
- USER <username>
- PASS <password>
- LIST
where <username> is the login ID for the relevant account on the mail server, and <password> is the required password.
If you can now see a list (POP3) or the number (IMAP4) of valid email messages within the account's Inbox (assuming such messages have been received), this proves that you have access to either a POP3 or IMAP4 service account. You should now disconnect from the mail server (QUIT or 3 LOGOUT, as appropriate) and close the command prompt window.
If unsuccessful, the mail/exchange administrator would need to be consulted to make the necessary changes to the Exchange server or provide alternative authentication details.
IMAP4 TEST:
- 1..On the Supportworks server, run a Windows command prompt.
- 2..Enter the following to verify that you have IMAP4 access:
TELNET <mail server> 143
You should now be presented with a banner informing you that you have connected to the mail server.
- 3..If the above is successful, enter the following:
- LOGIN <username> <password>
- SELECT INBOX
where <username> is the login ID for the relevant account on the mail server, and <password> is the required password.
If you can now see a list of valid email messages within the account's Inbox (assuming such messages have been received), this proves that you have access to either a IMAP4 service account. You should now disconnect from the mail server (QUIT or LOGOUT, as appropriate) and close the command prompt window.
If unsuccessful, the mail/exchange administrator would need to be consulted to make the necessary changes to the Exchange server or provide alternative authentication details.