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- 12:38, 10 July 2015 diff hist -76 Core Quick Questions
- 12:37, 10 July 2015 diff hist +51 Core Quick Questions
- 12:35, 10 July 2015 diff hist +520 N Call Routing on Logging Created page with "In order to move an Incident on logging to a particular group or analyst you would need to carry out the following: 1..Go to File > Manage settings > Process settings > Inci..."
- 12:26, 10 July 2015 diff hist +29 N Incident Management Created page with "* Call Routing on Logging"
- 12:26, 10 July 2015 diff hist +47 APPS:Quick Questions
- 12:20, 10 July 2015 diff hist +4 When using Firefox, Single Sign On doesn't work
- 12:19, 10 July 2015 diff hist -5 When using Firefox, Single Sign On doesn't work
- 12:19, 10 July 2015 diff hist +1 When using Firefox, Single Sign On doesn't work
- 12:17, 10 July 2015 diff hist +40 When using Firefox, Single Sign On doesn't work
- 12:16, 10 July 2015 diff hist 0 N File:Test.gif current
- 12:14, 10 July 2015 diff hist +2 When using Firefox, Single Sign On doesn't work
- 12:14, 10 July 2015 diff hist +20 When using Firefox, Single Sign On doesn't work
- 12:12, 10 July 2015 diff hist +1,385 N When using Firefox, Single Sign On doesn't work Created page with "The reason why Supportworks doesn't work with Firefox, is because Firefox does not have NTLM authentication support enabled by default. To enable NTLM authentication support ..."
- 12:12, 10 July 2015 diff hist +53 N Selfservice Created page with "* When using Firefox, Single Sign On doesn't work" current
- 12:08, 10 July 2015 diff hist +30 ESP Quick Questions
- 12:06, 10 July 2015 diff hist +673 N Dashboard and Trending in the Web Client Created page with "I am looking into the customization of the Dashboard application provided by Supportworks. I am wondering if this dashboard also has a web portal like the one we have for the ..." current
- 12:06, 10 July 2015 diff hist -627 Dashboard Replaced content with "* Dashboard and Trending in the Web Client"
- 11:02, 10 July 2015 diff hist +2 Setting the Option to Send Customer Surveys to Ticked by Default current
- 11:00, 10 July 2015 diff hist +225 N Setting the Option to Send Customer Surveys to Ticked by Default Created page with "In order to achieve this: 1..Right click on the analyst and choose the Properties option 2..Select the Default Settings tab, check 'Send Survey option on by default'. This s..."
- 10:47, 10 July 2015 diff hist 0 Customer Surveys current