Difference between revisions of "Setting the Option to Send Customer Surveys to Ticked by Default"
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(Created page with "In order to achieve this: 1..Right click on the analyst and choose the Properties option 2..Select the Default Settings tab, check 'Send Survey option on by default'. This s...") |
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In order to achieve this: | In order to achieve this: | ||
| − | 1..Right click on the analyst and choose the Properties option | + | 1..Right click on the analyst and choose the Properties option |
| − | 2..Select the Default Settings tab, check 'Send Survey option on by default'. | + | 2..Select the Default Settings tab, check 'Send Survey option on by default'. |
This should now be enabled when Resolving\Closing calls. | This should now be enabled when Resolving\Closing calls. | ||
Latest revision as of 11:02, 10 July 2015
In order to achieve this:
1..Right click on the analyst and choose the Properties option 2..Select the Default Settings tab, check 'Send Survey option on by default'.
This should now be enabled when Resolving\Closing calls.