Managing Named Licenses
Jump to navigation
Jump to search
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.
If the admin account has already been allocated a named license, the steps below show how to add users as named users:
Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.
If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:
Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) Type the following command
use sw_systemdb; (Press Enter from Keyboard)
Insert into swwebusers values('Admin', 'Administrator');
Once you done the above, then you can then add the named licence as per instruction 1.