Difference between revisions of "Managing Named Licenses"
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(Created page with "{{Template:Basic Cover | title=Managing Named Licenses | type=FAQ }} {{Template:Basic Status | status=Published | version=1.1 | authors=Hornbill Support | applicableto=Suppo...") |
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| − | + | If the admin account has already been allocated a named license, the steps below show how to add users as named users: | |
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Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users. | Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users. | ||
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| − | + | If no accounts have been assigned as named users, the following needs to be done on the Supportworks server: | |
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| − | use sw_systemdb; (Press Enter from Keyboard) | + | Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) |
| − | Insert into swwebusers values('Admin', 'Administrator'); | + | Type the following command |
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| + | use sw_systemdb; (Press Enter from Keyboard) | ||
| + | Insert into swwebusers values('Admin', 'Administrator'); | ||
Once you done the above, then you can then add the named licence as per instruction 1. | Once you done the above, then you can then add the named licence as per instruction 1. | ||
Latest revision as of 16:26, 3 July 2018
If the admin account has already been allocated a named license, the steps below show how to add users as named users:
Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.
If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:
Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) Type the following command
use sw_systemdb; (Press Enter from Keyboard)
Insert into swwebusers values('Admin', 'Administrator');
Once you done the above, then you can then add the named licence as per instruction 1.