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'''Supportworks ESP v8.2.2'''
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'''Core Services v7.0.0, ''' '''Supportworks ESP v8.2.3 and''' '''ITSM Enterprise v4.3.0'''
 
   
 
   
We are delighted to announce the General Availability of Supportworks ESP v8.2.2. As well as a number of defect fixes, this provides the ability to communicate with mail servers that are encrypted with TLS v1.2.
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I am delighted to announce the General Availability of Core Services v7.0.0, Supportworks ESP v8.2.3 and ITSM Enterprise v4.3.0. In conjunction with new features in ITSM Enterprise, this release provides later versions of the components within Core Services, specifically PHP v7.3 and MariaDB v10.3. These updated components further demonstrate our capability to deliver enhanced levels of security and capabilities within the Supportworks suite.
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For full details of what is included in these respective releases please refer to their respective release notes on:
  
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[https://success.support-works.com/#docviewer?doc=Core-Services/Version-7.0.0/Release-Notes <span style="color:green; font-size:125%">Core Services v7.0.0 Release Notes</span>]<br>
  
[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.2/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.2 Release Notes</span>]<br>
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[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.3/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.3 Release Notes</span>]<br>
  
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[https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.3.0/Release-Notes <span style="color:green; font-size:125%">ITSM Enterprise v4.3.0 Release Notes</span>]<br>
  
Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request this release. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] for details of the migration path to take advantage of the expanding set of features.
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If you wish to take advantage of the expanding set of features, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request this release.  
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06/03/2019
  
29/01/2019
 
 
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Latest revision as of 22:46, 12 March 2019

  Release Notification   - Historic Notifications

Core Services v7.0.0, Supportworks ESP v8.2.3 and ITSM Enterprise v4.3.0

I am delighted to announce the General Availability of Core Services v7.0.0, Supportworks ESP v8.2.3 and ITSM Enterprise v4.3.0. In conjunction with new features in ITSM Enterprise, this release provides later versions of the components within Core Services, specifically PHP v7.3 and MariaDB v10.3. These updated components further demonstrate our capability to deliver enhanced levels of security and capabilities within the Supportworks suite. For full details of what is included in these respective releases please refer to their respective release notes on:

Core Services v7.0.0 Release Notes

Supportworks ESP v8.2.3 Release Notes

ITSM Enterprise v4.3.0 Release Notes

If you wish to take advantage of the expanding set of features, please contact your Relationship Manager at [email protected] to request this release.

06/03/2019

Supportworks

Where to Start?


Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.

Application

Applications


Use these links to learn about applications available on Supportworks.

Platform

Enterprise Server Platform


Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

CoreServices

Core Services


Use these links to understand and administrate the Web and Database Services



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