Difference between revisions of "Main Page"

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<span style="color:white; font-size:125%; background:green; border:2px solid green">'''&nbsp;&nbsp;Combined Release Notification&nbsp;&nbsp;'''</span>
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<span style="color:white; font-size:125%; background:green; border:2px solid green">'''&nbsp;&nbsp;Release Notification&nbsp;&nbsp;'''</span> - <span style="font-size:75%;">[[Previous Announcements|Historic Notifications]]</span>
 
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'''We are pleased to announce the General Availability of a number of products within the Supportworks suite. The combination of these products provides a more secure platform and enables easier upgrade routes for individual third-party components. This simplifies the option to remain on latest release versions; hence benefitting from ongoing defect fixes as well as planned features such as the updated SelfService.'''
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'''Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4'''
  
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Click [[ESP8:Combined Release Notification|<span style="color:green; font-size:125%">here</span>]] for more information
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I am delighted to announce the General Availability of Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4.
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Both of these releases provide a security enhancement in the form of enabling oAuth2 Authentication for Office365 when using the Internet Mail Connector. The security theme continues amongst the 17 defect fixes in Supportworks ESP v7.6.2 Service Pack 4 with the ability to use TLS 1.2 for communications between the Supportworks Client and the Supportworks Server.
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Please follow the link below to review the Release Notes for Supportworks ESP v8.3.1
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[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.3.1/Release-Notes<span style="color:green; font-size:125%">Supportworks ESP v8.3.1 Release Notes</span>]<br>
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Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 4.
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[https://success.support-works.com/#support/downloads<span style="color:green; font-size:125%">Community Portal Download Section</span>]
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If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>].
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<span style="color:#3272a8; font-size:110%">'''Applications'''</span>
 
<span style="color:#3272a8; font-size:110%">'''Applications'''</span>
 
* [[APPS:What is an Application|What is an Application]]
 
* [[APPS:What is an Application|What is an Application]]
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* [[APPS:Quick Questions|Quick Questions]]
 
 
* [[APPS:Frequently Asked Questions|Frequently Asked Questions]]
 
* [[APPS:Frequently Asked Questions|Frequently Asked Questions]]
 
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<span style="color:#3272a8; font-size:110%">'''Enterprise Server Platform'''</span>
 
<span style="color:#3272a8; font-size:110%">'''Enterprise Server Platform'''</span>
 
* [[ESP:What is Supportworks|What is Supportworks]]
 
* [[ESP:What is Supportworks|What is Supportworks]]
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* [[ESP:Quick Questions|Quick Questions]]
 
 
* [[ESP:Frequently Asked Questions|Frequently Asked Questions]]
 
* [[ESP:Frequently Asked Questions|Frequently Asked Questions]]
 
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* [[What is Core Services]]
 
* [[What is Core Services]]
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* [[CORE:Quick Questions|Quick Questions]]
 
 
* [[CORE:Frequently Asked Questions|Frequently Asked Questions]]
 
* [[CORE:Frequently Asked Questions|Frequently Asked Questions]]
 
* [[CORE:Video Tutorials|Video Tutorials]]
 
* [[CORE:Video Tutorials|Video Tutorials]]

Revision as of 14:27, 15 September 2020

  Release Notification   - Historic Notifications

Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4

I am delighted to announce the General Availability of Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4.

Both of these releases provide a security enhancement in the form of enabling oAuth2 Authentication for Office365 when using the Internet Mail Connector. The security theme continues amongst the 17 defect fixes in Supportworks ESP v7.6.2 Service Pack 4 with the ability to use TLS 1.2 for communications between the Supportworks Client and the Supportworks Server.

Please follow the link below to review the Release Notes for Supportworks ESP v8.3.1

Supportworks ESP v8.3.1 Release Notes


Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 4.

Community Portal Download Section


If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [email protected].

21/07/2020

Supportworks

Where to Start?


Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.

Application

Applications


Use these links to learn about applications available on Supportworks.

Platform

Enterprise Server Platform


Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

CoreServices

Core Services


Use these links to understand and administrate the Web and Database Services


Information If you would like to see more information about Hornbill or our products please visit: Support-works.com Twitter LinkedIn YouTube Facebook

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