How to Set the Default Mail Origin

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Status: Published
Version: 1.1
Authors: Hornbill Support
Applies to: All Versions of Supportworks



They may be a need to change the email address when sending out emails to customers.

In the supportworks client, go to tools > options and settings > on the email tab go to Default Mail Origin, from the drop down box you can choose the mailbox box you wish to use.