How to Assign Analyst Rights to Catalogues
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| Status: | Published |
|---|---|
| Version: | 1.1 |
| Authors: | Hornbill Support |
| Applies to: | Supportworks ITSM 3.x |
- Log into a Supportworks (full) Client.
- Go to KnowledgeBase on the Menu Bar at the top.
- Select Manage KnowledgeBase Catalogues.
- Highlight the Catalog you need to assign/check rights for.
- Click on Properties.
- Click Add.
- Using the drop down in the AnalystID field, Assign the Analyst.
- Check the rights you need them to have.
- Add the Record.