Enabling Debug logging within the Supportworks Client

From support-works
Revision as of 11:13, 16 June 2015 by Deenc (talk | contribs)
Jump to navigation Jump to search

To activate debug mode from within the Supportworks Client:

1	On the menu bar open Help > About Supportworks 
2	Click on the logging tab and Ensure all the boxes are ticked, 
3	Click ‘Initialise’ to specify a destination path (usually C:\Documents and Settings\username\Application Data\Hornbill\Supportworks Client\swcli7_debug.log) 

The client will now be running in debug mode and will generate the log file in the specified path.