Frequently Asked Questions

General Usage

• Content Issues when Logging or Updating a Call from E-Mail
• Pinning Shortcuts to the Taskbar in Windows 7

Installation

• Switching to Other Supportworks Servers
• Performing a "Silent" Installation or Upgrade of the Supportworks Client | (Forum thread)
• Supportworks V8 Technical Requirements
• Supportworks Client Installation Requirements

Networking and Connectivity
Customisation
Licensing
Database
Backup and Migration
Security
Diagnostic Facilities
Email
Scheduler
Web Client
Dashboard
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Regional Settings
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Support Diagnostics and Logging
Server Start Up
Other