https://wiki.support-works.com/index.php?title=Defining_Predecessor_Tasks&feed=atom&action=historyDefining Predecessor Tasks - Revision history2024-03-29T14:09:36ZRevision history for this page on the wikiMediaWiki 1.35.0https://wiki.support-works.com/index.php?title=Defining_Predecessor_Tasks&diff=1618&oldid=prevDeenc at 13:39, 7 August 20182018-08-07T13:39:48Z<p></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Administration-Guide/Managing-Business-Processes/Defining-Stage-Tasks/Creating-Details-for-a-Task/Defining-Predecessor-tasks</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Administration-Guide/Managing-Business-Processes/Defining-Stage-Tasks/Creating-Details-for-a-Task/Defining-Predecessor-tasks</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>With <del class="diffchange diffchange-inline">normal </del>tasks, once the task is created it will be displayed on the tasks list but with predecessor tasks, the <del class="diffchange diffchange-inline">behaviour </del>is slightly different.</div></td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>With <ins class="diffchange diffchange-inline">standard </ins>tasks, once the task is created it will be displayed on the tasks list but with predecessor tasks, the <ins class="diffchange diffchange-inline">behavior </ins>is slightly different.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If for example you have a Change Request and there a number of tasks and predecessor tasks involved in accomplishing the Change Request, when you first create the Tasks they will show against the Tasks list but if there are predecessor tasks, they will be hidden. This behaviour is correct because predecessor tasks must be completed first before the actual task is displayed. </div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>If for example you have a Change Request and there a number of tasks and predecessor tasks involved in accomplishing the Change Request, when you first create the Tasks they will show against the Tasks list but if there are predecessor tasks, they will be hidden. This behaviour is correct because predecessor tasks must be completed first before the actual task is displayed. </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>If you first create <del class="diffchange diffchange-inline">First </del>Task without a predecessor, which means it <del class="diffchange diffchange-inline">was </del>not dependent on any other task, is displays on the Tasks list. But if you create a second task, which has the First task as its predecessor, the second task can not display until the First task is complete. Otherwise someone would select the second task and complete it before the first task is completed which would be wrong.</div></td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>If you first create <ins class="diffchange diffchange-inline">a </ins>Task without a predecessor, which <ins class="diffchange diffchange-inline">then </ins>means it <ins class="diffchange diffchange-inline">is </ins>not dependent on any other task, is displays on the Tasks list. But if you create a second task, which has the First task as its predecessor, the second task can not display until the First task is complete. Otherwise someone would select the second task and complete it before the first task is completed which would be wrong.</div></td></tr>
</table>Deenchttps://wiki.support-works.com/index.php?title=Defining_Predecessor_Tasks&diff=1604&oldid=prevPamelal: Created page with "{{Template:Basic Cover |title=Defining Predecessor Tasks |type=QUICK |htl=Y }} Most of the documentation about Tasks is found on https://success.support-works.com/#docviewer?..."2018-08-01T13:23:25Z<p>Created page with "{{Template:Basic Cover |title=Defining Predecessor Tasks |type=QUICK |htl=Y }} Most of the documentation about Tasks is found on https://success.support-works.com/#docviewer?..."</p>
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Most of the documentation about Tasks is found on https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/User-Guide/Task-Management<br />
<br />
There is some mention of Predecessor tasks on <br />
https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Administration-Guide/Managing-Business-Processes/Defining-Stage-Tasks/Creating-Details-for-a-Task/Defining-Predecessor-tasks<br />
<br />
With normal tasks, once the task is created it will be displayed on the tasks list but with predecessor tasks, the behaviour is slightly different.<br />
If for example you have a Change Request and there a number of tasks and predecessor tasks involved in accomplishing the Change Request, when you first create the Tasks they will show against the Tasks list but if there are predecessor tasks, they will be hidden. This behaviour is correct because predecessor tasks must be completed first before the actual task is displayed. <br />
<br />
If you first create First Task without a predecessor, which means it was not dependent on any other task, is displays on the Tasks list. But if you create a second task, which has the First task as its predecessor, the second task can not display until the First task is complete. Otherwise someone would select the second task and complete it before the first task is completed which would be wrong.</div>Pamelal