Copying Email Templates Between Shared Mailboxes

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Revision as of 14:55, 3 July 2018 by Deenc (talk | contribs)
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If you wish to copy email templates from an existing shared mailbox to a newly created one please carry out the following:

On the Supportworks server > open the Interactive SQL utility and type: 
Use sw_messagestore; [RETURN]
insert shared__NewMailboxName_templates select * from shared__ OldMailboxName _templates; [RETURN]

Close and reopen the manage email templates window to show the templates, If this view was opened prior to running the query above.