Supportworks V8 Technical Requirements
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| Status: | Published |
|---|---|
| Version: | 1.0 |
| Authors: | HTL QA |
| Applies to: | All Supportworks V8 ESP versions |
Installation Considerations – Physical / Virtual Server
- The migration will require a new Supportworks Server
- Supportworks can be installed on virtual or physical servers
- The Virtualization technology used is up to you
Supported Operating Systems
Supportworks Server
Microsoft Windows 2012 Server (64-bit) R2 Microsoft Windows 2012 Server (64-bit) Microsoft Windows 2008 Server (64-bit) R2 Microsoft Windows 2008 Server (32-bit and 64-bit)
Supportworks Client
Microsoft Windows 10 Microsoft Windows 8 Microsoft Windows 7
Separate Volume / Drive Installation
If your Supportworks Application is to be installed on a drive other than the C: drive
Enable 8dot3name creation for the required drives prior to installation by running the following from the command prompt
To enable this on all drives on the server (recommended) fsutil 8dot3name set 0
You can also enable the 8dot3name for a specific drive . For example, ifSupportworks is to be installed on the D drive, run the following
fsutil 8dot3name set d:0