Popup Messages on Customer Selection

In order to alert an analyst of any aspect you may add !P<icon>:<text of message> in any of the attribute boxes.

For example your text in any of the attribute boxes will look like:

!PI:This customer is visually impaired!

Please find more information on how to configure alerts below:

https://community.hornbill.com/#docviewer?doc=Supportworks-ITSM-Foundations/Version-1.0.6/Administration-Guide/Managing-Asset-Related-Data/Assets/Setting-Up-Asset-Specific-Notifications-for-Analysts/Commands-for-Generating-Pop-Up-Message-Boxes