Supportworks services start order- v8 and above

The following is the required order to ensure all services start and that no errors occur (i.e Non Friendly Names in reports etc).

Start the Services in the Following Order:

1. MariaDBserver
2. SwServerService
3. SwSchedulerService
4. SwMessengerService
5. SwMailService
6. SwMailSchedule
7. SwLogService
8. SwIndexServer
9. SwFileService
10. SwCalendarService
11. ApacheServer

To STOP all services the above should be performed in reverse order.

1. ApacheServer
2. SwCalendarService
3. SwFileService
4. SwIndexServer
5. SwLogService
6. SwMailSchedule
7. SwMailService
8. SwMessengerService
9. SwSchedulerService
10. SwServerService
11. MariaDBserver

You can create windows batch jobs to stop and start the services:

To Start the services, create a batch job that contains:

net start MariaDBserver
net start SwServerService
net start SwSchedulerService
net start SwMessengerService
net start SwMailService 
net start SwMailSchedule
net start SwLogService
net start SwIndexServer
net start SwFileService
net start SwCalendarService 
net start ApacheServer

To stop the services, create a batch job that contains:

net stop ApacheServer net stop SwCalendarService net stop SwFileService net stop SwIndexServer net stop SwLogService net stop SwMailSchedule net stop SwMailService net stop SwMessengerService net stop SwSchedulerService net stop SwServerService net stop MariaDBserver