Viewing Issues

From time to time you may come across a scenario where you need to view issues. Issues are no longer supported, the feature is a legacy one and has not yet been removed from the product.

However, you can enable the Data Dictionary to View Issues:

Within the client >> Administration >> Edit current data dictionary >> Views >> Helpdesk View >> Bottom >> Highlight Issues View

In here double click on the visble >> Edit value from No to Yes >> click Ok.

Now refresh the Data Dictionary: Tools >> Refresh data dictionary.

You should now see an issues tab at the bottom part of the Helpdesk view.

Click on the tab & there are the list of issues you have created.