Supportworks Wiki

Release Notification   - Historic Notifications Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4 I am delighted to announce the General Availability of Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4. Both of these releases provide a security enhancement in the form of enabling oAuth2 Authentication for Office365 when using the Internet Mail Connector. The security theme continues amongst the 17 defect fixes in Supportworks ESP v7.6.2 Service Pack 4 with the ability to use TLS 1.2 for communications between the Supportworks Client and the Supportworks Server. Please follow the link below to review the Release Notes for Supportworks ESP v8.3.1 Supportworks ESP v8.3.1 Release Notes Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 4. Community Portal Download Section If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [email protected]. 21/07/2020
Where to Start? Using the Wiki Support Glossary of Terms Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.	Applications What is an Application Frequently Asked Questions Use these links to learn about applications available on Supportworks.
Enterprise Server Platform What is Supportworks Frequently Asked Questions Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.	Core Services What is Core Services Frequently Asked Questions Video Tutorials Use these links to understand and administrate the Web and Database Services

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