Creating a SLA Diagnostic Report from a Call: Difference between revisions
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# 1. From the Service Desk View - Analyst queue that the call resides in | |||
Revision as of 17:40, 19 January 2018
| Status: | Published |
|---|---|
| Version: | 1.1 |
| Authors: | Hornbill Support |
| Applies to: | All Versions of Supportworks |
- 1. From the Service Desk View - Analyst queue that the call resides in