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'''Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4'''
'''Supportworks ESP v7.6.2 Service Pack 5'''


I am delighted to announce the General Availability of Supportworks ESP v8.3.1 and Supportworks ESP v7.6.2 Service Pack 4.  
I am delighted to announce the General Availability of Supportworks ESP v7.6.2 Service Pack 5.  


Both of these releases provide a security enhancement in the form of enabling oAuth2 Authentication for Office365 when using the Internet Mail Connector. The security theme continues amongst the 17 defect fixes in Supportworks ESP v7.6.2 Service Pack 4 with the ability to use TLS 1.2 for communications between the Supportworks Client and the Supportworks Server.
This release provides a security enhancement in the form of enabling Supportworks to communicate using the TLS 1.3 encryption protocol.


Please follow the link below to review the Release Notes for Supportworks ESP v8.3.1
Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 5.
 
[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.3.1/Release-Notes<span style="color:green; font-size:125%">Supportworks ESP v8.3.1 Release Notes</span>]<br>
 
 
 
Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 4.


[https://success.support-works.com/#support/downloads<span style="color:green; font-size:125%">Community Portal Download Section</span>]
[https://success.support-works.com/#support/downloads<span style="color:green; font-size:125%">Community Portal Download Section</span>]


If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>].
If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>].


21/07/2020
22/03/2022


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Revision as of 14:45, 22 March 2022

  Release Notification   - Historic Notifications

Supportworks ESP v7.6.2 Service Pack 5

I am delighted to announce the General Availability of Supportworks ESP v7.6.2 Service Pack 5.

This release provides a security enhancement in the form of enabling Supportworks to communicate using the TLS 1.3 encryption protocol.

Please visit the download section on the Customer Community Portal to review the Release Notes and download Supportworks ESP v7.6.2 Service Pack 5.

Community Portal Download Section

If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [email protected].

22/03/2022

Supportworks

Where to Start?


Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.

Application

Applications


Use these links to learn about applications available on Supportworks.

Platform

Enterprise Server Platform


Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

CoreServices

Core Services


Use these links to understand and administrate the Web and Database Services


Information If you would like to see more information about Hornbill or our products please visit: Support-works.com Twitter LinkedIn YouTube Facebook

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