Searching for Change Proposals: Difference between revisions
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Latest revision as of 14:52, 31 August 2018
| Status: | Published |
|---|---|
| Version: | 1.0 |
| Authors: | Hornbill Support |
| Applies to: | Supportworks ITSM x.x |
Under the Search for Requests Supportworks does not retrieve any search results for Change Proposals, however using other methods for searching does retrieve calls.
Below is a screenshot showing the Filters option for Search for Requests. Please go to the Administration > Edit current data dictionary > global parameters > views > Search For Requests and under Filters add 'Change Proposal' as a call class you wish to search on.
