Managing Named Licenses: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
Line 18: | Line 18: | ||
2. If no accounts have been assigned as named users, the following needs to be done on the Supportworks server: | 2. If no accounts have been assigned as named users, the following needs to be done on the Supportworks server: | ||
Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) | Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) | ||
Type the following command | Type the following command | ||
use sw_systemdb; (Press Enter from Keyboard) | use sw_systemdb; (Press Enter from Keyboard) | ||
Insert into swwebusers values('Admin', 'Administrator'); | Insert into swwebusers values('Admin', 'Administrator'); | ||
Once you done the above, then you can then add the named licence as per instruction 1. | Once you done the above, then you can then add the named licence as per instruction 1. |
Revision as of 14:58, 19 June 2018
Status: | Published |
---|---|
Version: | 1.1 |
Authors: | Hornbill Support |
Applies to: | Supportworks ESP Version 7.4.0 upwards |
1. If the admin account has already been allocated a named license, the steps below show how to add users as named users:
Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.
2. If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:
Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL) Type the following command
use sw_systemdb; (Press Enter from Keyboard) Insert into swwebusers values('Admin', 'Administrator');
Once you done the above, then you can then add the named licence as per instruction 1.