Copying Email Templates Between Shared Mailboxes: Difference between revisions

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  On the Supportworks server > open the Interactive SQL utility and type:
  On the Supportworks server > open the Interactive SQL utility and type:
  Use sw_messagestore;  [RETURN]
  Use sw_messagestore;  [RETURN]
  insert  shared__NewMailboxName_templates select * from shared__ OldMailboxName _templates;  [RETURN]
  insert  shared__NewMailboxName_templates select * from shared__ OldMailboxName _templates;  [RETURN]


Close and reopen the manage email template window  to show the  templates, If this view was opened prior to running the query above.
Close and reopen the manage email template window  to show the  templates, If this view was opened prior to running the query above.

Revision as of 15:27, 5 February 2016

If you wish to copy email templates from an existing shared mailbox to a newly created one please carry out the following: 

On the Supportworks server > open the Interactive SQL utility and type:
Use sw_messagestore;  [RETURN]
insert  shared__NewMailboxName_templates select * from shared__ OldMailboxName _templates;   [RETURN]

Close and reopen the manage email template window to show the templates, If this view was opened prior to running the query above.

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