Enabling Debug logging within the Supportworks Client: Difference between revisions
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(Created page with "To activate debug mode from within the Supportworks Client: 1 On the menu bar open Help > About Supportworks 2 click on the logging tab and Ensure all the boxes are ticke...") |
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1 On the menu bar open Help > About Supportworks | 1 On the menu bar open Help > About Supportworks | ||
2 | 2 Click on the logging tab and Ensure all the boxes are ticked, | ||
3 | 3 Click ‘Initialise’ to specify a destination path (usually C:\Documents and Settings\username\Application Data\Hornbill\Supportworks Client\swcli7_debug.log) | ||
The client will now be running in debug mode and will generate the log file in the specified path. | The client will now be running in debug mode and will generate the log file in the specified path. | ||
Revision as of 11:13, 16 June 2015
To activate debug mode from within the Supportworks Client:
1 On the menu bar open Help > About Supportworks 2 Click on the logging tab and Ensure all the boxes are ticked, 3 Click ‘Initialise’ to specify a destination path (usually C:\Documents and Settings\username\Application Data\Hornbill\Supportworks Client\swcli7_debug.log)
The client will now be running in debug mode and will generate the log file in the specified path.