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'''Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3'''
'''Supportworks ESP v8.2.2'''
   
   
We are delighted to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3. These are maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments.
We are delighted to announce the General Availability of Supportworks ESP v8.2.2. As well as a number of defect fixes, this provides the ability to communicate with mail servers that are encrypted with TLS v1.2.




[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.1/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.1 Release Notes</span>]<br>
[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.2/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.2 Release Notes</span>]<br>
[https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Release-Notes <span style="color:green; font-size:125%">ITSM Enterprise v4.2.3 Release Notes</span>]




Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request these releases. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] for details of the migration path to take advantage of the expanding set of features.  
Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request this release. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] for details of the migration path to take advantage of the expanding set of features.  


27/07/2018
29/01/2019
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Revision as of 17:35, 29 January 2019

  Release Notification   - Historic Notifications

Supportworks ESP v8.2.2

We are delighted to announce the General Availability of Supportworks ESP v8.2.2. As well as a number of defect fixes, this provides the ability to communicate with mail servers that are encrypted with TLS v1.2.


Supportworks ESP v8.2.2 Release Notes


Please contact your Relationship Manager at [email protected] to request this release. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [email protected] for details of the migration path to take advantage of the expanding set of features.

29/01/2019

Supportworks

Where to Start?


Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.

Application

Applications


Use these links to learn about applications available on Supportworks.

Platform

Enterprise Server Platform


Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

CoreServices

Core Services


Use these links to understand and administrate the Web and Database Services


Information If you would like to see more information about Hornbill or our products please visit: Support-works.com Twitter LinkedIn YouTube Facebook

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