APPS:Popup Messages on Customer Selection: Difference between revisions

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Please find more information on how to configure alerts below:
Please find more information on how to configure alerts below:


https://community.hornbill.com/#docviewer?doc=Supportworks-ITSM-Foundations/Version-1.0.6/Administration-Guide/Managing-Asset-Related-Data/Assets/Setting-Up-Asset-Specific-Notifications-for-
https://community.hornbill.com/#docviewer?doc=Supportworks-ITSM-Foundations/Version-1.0.6/Administration-Guide/Managing-Asset-Related-Data/Assets/Setting-Up-Asset-Specific-Notifications-forAnalysts/Commands-for-Generating-Pop-Up-Message-Boxes
Analysts/Commands-for-Generating-Pop-Up-Message-Boxes

Latest revision as of 13:57, 17 July 2015



In order to alert an analyst of any aspect you may add !P<icon>:<text of message> in any of the attribute boxes. For example your text in any of the attribute boxes will look like:

!PI:This customer is visually impaired!

Please find more information on how to configure alerts below:

https://community.hornbill.com/#docviewer?doc=Supportworks-ITSM-Foundations/Version-1.0.6/Administration-Guide/Managing-Asset-Related-Data/Assets/Setting-Up-Asset-Specific-Notifications-forAnalysts/Commands-for-Generating-Pop-Up-Message-Boxes