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Latest revision as of 15:45, 27 June 2024

Release Notification - Historic Notifications

Core Services v7.0.4

I am delighted to announce the General Availability of Core Service v7.0.4.

This security release provides updated versions of the major components within Core Services 7.

Apache 2.4.58
OpenSSL 3.1.3
PHP 8.2.13
MariaDB 10.11.5 (x64)
MariaDB ODBC Driver 3.1.20

Please contact your Relationship Manager at [email protected] if you are interested in or have any questions about upgrading to this version of Core Services. We will provide you with detailed release notes and deployment instructions to perform the upgrade.

27/06/2024

Where to Start?

Use these links to start your evaluation or take the first steps in using your new Supportworks installation.

Applications

Use these links to learn about applications available on Supportworks.

Enterprise Server Platform

Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

Core Services

Use these links to understand and administrate the Web and Database Services

If you would like to see more information about Hornbill or our products please visit:

@@ Line 7: / Line 7: @@
 <br/>
-'''Supportworks ESP v8.3.0 and ITSM Enterprise v4.4.0'''
+'''Core Services v7.0.4'''
-I am delighted to announce the General Availability of Supportworks ESP v8.3.0 and ITSM Enterprise v4.4.0.
+I am delighted to announce the General Availability of Core Service v7.0.4.
+This security release provides updated versions of the major components within Core Services 7.
-Along with a significant set of defect fixes, the '''Supportworks ESP v8.3.0''' release focuses on security and performance improvements which provide a sound platform for your Service Desk. The release also contains many updated components to enhance the longevity of Supportworks ESP by enabling support for future Windows Operating Systems.
+* Apache	2.4.58
+* OpenSSL	3.1.3
+* PHP	8.2.13
+* MariaDB	10.11.5 (x64)
+* MariaDB ODBC Driver	3.1.20
+Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] if you are interested in or have any questions about upgrading to this version of Core Services. We will provide you with detailed release notes and deployment instructions to perform the upgrade.
-The '''ITSM Enterprise v4.4.0''' release contains several features to further enhance the flexibility of the application to meet the demands of your Service Desk including layout control within the Supportworks Today page, Authorisation reminders within Business Processes and shopping cart features in the Customer Portal (SelfService).
+/06/2024
-For full details of what is included in these respective releases please refer to their respective release notes on:
-[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.3.0/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.3.0 Release Notes</span>]<br>
-[https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.4.0/Release-Notes <span style="color:green; font-size:125%">ITSM Enterprise v4.4.0 Release Notes</span>]<br>
-If you wish to explore your opportunities with the Supportworks suite of products, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>].
-/07/2020
 |-
@@ Line 39: / Line 33: @@
 * [[Glossary_of_Terms|Glossary of Terms]]
 <BR>
-Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.
+Use these links to start your evaluation or take the first steps in using your new Supportworks installation.
 | style="width:400px; border:2px solid #AAA; padding:1em;" |

Main Page: Difference between revisions

Latest revision as of 15:45, 27 June 2024

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