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'''Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3'''
'''Core Services v7.0.4'''
We are delighted to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3. These are maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments.


I am delighted to announce the General Availability of Core Service v7.0.4.


[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.1/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.1 Release Notes</span>]<br>
This security release provides updated versions of the major components within Core Services 7.
[https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Release-Notes <span style="color:green; font-size:125%">ITSM Enterprise v4.2.3 Release Notes</span>]


* Apache 2.4.58
* OpenSSL 3.1.3
* PHP 8.2.13
* MariaDB 10.11.5 (x64)
* MariaDB ODBC Driver 3.1.20


Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request these releases. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] for details of the migration path to take advantage of the expanding set of features.  
Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] if you are interested in or have any questions about upgrading to this version of Core Services. We will provide you with detailed release notes and deployment instructions to perform the upgrade.
 
27/06/2024


27/07/2018
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* [[Glossary_of_Terms|Glossary of Terms]]  
* [[Glossary_of_Terms|Glossary of Terms]]  
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Use these links to start your evaluation or to take the first steps in using your new Supportworks installation.
Use these links to start your evaluation or take the first steps in using your new Supportworks installation.


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Latest revision as of 15:45, 27 June 2024

  Release Notification   - Historic Notifications

Core Services v7.0.4

I am delighted to announce the General Availability of Core Service v7.0.4.

This security release provides updated versions of the major components within Core Services 7.

  • Apache 2.4.58
  • OpenSSL 3.1.3
  • PHP 8.2.13
  • MariaDB 10.11.5 (x64)
  • MariaDB ODBC Driver 3.1.20

Please contact your Relationship Manager at [email protected] if you are interested in or have any questions about upgrading to this version of Core Services. We will provide you with detailed release notes and deployment instructions to perform the upgrade.

27/06/2024

Supportworks

Where to Start?


Use these links to start your evaluation or take the first steps in using your new Supportworks installation.

Application

Applications


Use these links to learn about applications available on Supportworks.

Platform

Enterprise Server Platform


Use these links to help Configure / Administrate Supportworks to make the most of its features and integration abilities.

CoreServices

Core Services


Use these links to understand and administrate the Web and Database Services


Information If you would like to see more information about Hornbill or our products please visit: Support-works.com Twitter LinkedIn YouTube Facebook

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