Previous Announcements: Difference between revisions

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'''Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3'''
We are delighted to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3. These are maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments.
[https://success.support-works.com/#docviewer?doc=Supportworks-ESP/Version-8.2.1/Release-Notes <span style="color:green; font-size:125%">Supportworks ESP v8.2.1 Release Notes</span>]<br>
[https://success.support-works.com/#docviewer?doc=Supportworks-ITSM-Enterprise/Version-4.2.3/Release-Notes <span style="color:green; font-size:125%">ITSM Enterprise v4.2.3 Release Notes</span>]
Please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] to request these releases. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [mailto:[email protected] <span style="color:blue;">[email protected]</span>] for details of the migration path to take advantage of the expanding set of features.
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27/07/2018
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'''We are delighted to announce the General Availability of Cores Services 6.0.3. This is a security release containing updated core components:'''
'''We are delighted to announce the General Availability of Cores Services 6.0.3. This is a security release containing updated core components:'''



Revision as of 14:10, 21 January 2019

  Notification History  

Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3

We are delighted to announce the General Availability of both Supportworks ESP v8.2.1 and ITSM Enterprise v4.2.3. These are maintenance releases, although Supportworks ESP v8.2.1 also provides the option to forward or reply to emails which are stored as call attachments.


Supportworks ESP v8.2.1 Release Notes
ITSM Enterprise v4.2.3 Release Notes


Please contact your Relationship Manager at [email protected] to request these releases. For customers on respective platform and application versions before v8.0 and v4.0, please contact your Relationship Manager at [email protected] for details of the migration path to take advantage of the expanding set of features.

27/07/2018

We are delighted to announce the General Availability of Cores Services 6.0.3. This is a security release containing updated core components:

Apache v2.4.29
MariaDb 10.0.34
PHP 5.6.34

Click here for more information

Date: 24/04/2017

We are delighted to announce the General Availability of ITSM Enterprise v4.2.1. This is a maintenance release containing defect fixes. No new features have been included.


Click here for more information.

Date: 02/11/2016