Managing Named Licenses: Difference between revisions

Latest revision as of 16:26, 3 July 2018

If the admin account has already been allocated a named license, the steps below show how to add users as named users:

Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.

If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:

Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL)
Type the following command

use sw_systemdb; (Press Enter from Keyboard)
Insert into swwebusers values('Admin', 'Administrator');

Once you done the above, then you can then add the named licence as per instruction 1.

@@ Line 1: / Line 1: @@
-{{Template:Basic Cover
-| title=Managing Named Licenses
-| type=FAQ
-}}
-{{Template:Basic Status
+If the admin account has already been allocated a named license, the steps below show how to add users as named users:
-| status=Published
-| version=1.1
-| authors=Hornbill Support
-| applicableto=Supportworks ESP Version 7.4.0 upwards
-}}
-. If the admin account has already been allocated a named license, the steps below show how to add users as named users:
+Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.
-Log in to a Windows client > Administration > Managed Named License allocations > Here you can add/remove the named users.
-. If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:
+If no accounts have been assigned as named users, the following needs to be done on the Supportworks server:
   Open Interactive SQL (Start - All Programs - Hornbill Core Services - Interactive SQL)