Enabling Debug logging within the Supportworks Client

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To activate debug mode from within the Supportworks Client: 

1..On the menu bar open Help > About Supportworks 
2..Click on the logging tab and Ensure all the boxes are ticked, 
3..Click ‘Initialise’ to specify a destination path (usually C:\Documents and Settings\username\Application Data\Hornbill\Supportworks Client\swcli7_debug.log)

The client will now be running in debug mode and will generate the log file in the specified path.

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